Complaint to the Information Commissioner

Use this form if your complaint concerns the conduct (action or inaction) of an agency in exercising its function under the Government Information (Public Access) Act 2009 (GIPA Act). Please be aware that section 89(4) of the GIPA Act provides that a decision that is reviewable under the GIPA Act cannot be the subject of a complaint to the Information Commissioner. This includes where a person is out of time to apply for a review of the decision.

The Information and Privacy Commission (IPC) deals with complaints by taking measures to assist resolution and can deal with a complaint by investigation.

If you would prefer, you can download the Complaint to the Information Commissioner Form as a Word Document. 

We will need to contact you about the complaint, so please provide your name and contact details including one contact number if possible. If you do not provide this information we may not be able to deal with the complaint.

We will use the information you provide to deal with your complaint. We will usually provide a copy of the complaint, (excluding your contact details) to the agency you are complaining about, and if necessary, others who have relevant information about the complaint. By completing and submitting this form you consent to the IPC using your information for these purposes.  If you have any questions about this or need held to complete this form, please contact our enquiry line on 1800 472 679.

Your personal information will be used and stored in accordance with the Privacy and Personal Protection Information Act 1998 (NSW).

Section 1: Details
I want my name to be kept confidential and not provided to the agency
Do you require special assistance when communicating with us? If so, please select:
Does this person know you have submitted this complaint on their behalf?
Section 2:
Section 3
Please confirm:
Section 4: Footnotes
Section 5: Other information