Common Topics | Information and Privacy Commission New South Wales

Legal Advice

If you are seeking legal advice on an information or privacy issue, click here for options you could consider.

Accessing personal information under the GIPA Act

The GIPA Act provides a pathway to access government information from NSW public sector agencies including personal information.

Link to: privacy complaint against a business, private company or NGO

Alleged privacy breach by a business, private company or NGO

If you would like to make a privacy complaint against a business, private company or NGO click here to learn how.

Alleged privacy breach by a NSW Public Sector Agency

If you believe that a NSW public sector agency has breached your privacy, click here to find out how to apply to that agency for an internal review.

Link to Concerns about real estate agents

Concerns about collection of information by real estate agents

If you have concerns about the collection of your personal information by real estate agents, click here for information on related legislation.

Link to how to access to medical records

How to access medical records or information

If you wish to access your personal health or medical records, click here for information on related legislation.

Link to accessing health information of deceased

Accessing the health information of a deceased relative

If you would like to access health information or records of a deceased relative, click here for more information.

Accessing information from NSW Police

How to access information held by the NSW Police, click here for information on requesting government information.

Link to CCTV surveillance on private property

CCTV on private property

If your enquiry relates to CCTV surveillance on private property, click here for information on related legislation.

Workplace surveillance

If you would like to find out more about workplace surveillance click here for information on the Surveillance Devices Act and the Workplace Surveillance Act.

Review rights regarding accessing government information

Click here to find out more about your review rights regarding accessing government information.

Public sector agencies seeking advice on Privacy / GIPA compliance

If you work for a NSW Public Sector Agency, click here for a range of information relating to both information access and privacy laws in NSW.

Link to compliance information for private sector organisations

Private sector organisations seeking advice on Privacy / GIPA compliance

If you work for a Private Sector Organisation that has contracts with government sector agencies, click here for a range of information relating to both information access and privacy laws in NSW.

Unreasonable and substantial diversion of agency resources

What determines an "unreasonable and substantial diversion of agency resources" when processing an information request?