It will assist the Information Commissioner to have your consent for the complaint form to be provided to the agency so that the Commissioner can collect all of the information required to assess your complaint. By submitting this form, you are consenting that the IPC will:
- use this form to process your complaint
- give the details of your application, a copy of this form and your related information to the agency named above. This will include any additional information you may provide, including attachments to this form.
In any complaint process, all parties are given the opportunity to provide information. If you do not consent, the IPC’s consideration of the issues and further action may be limited.
From June 2017, the IPC will be conducting a client satisfaction survey to find out how we can further improve our services. We may also report on the results of this survey.
After your complaint has concluded, you may be randomly selected to be part of this voluntary survey. The survey will be sent to participants via an email from the IPC. Your personal details, and contact information provided in this form will be used to contact you for the IPC client satisfaction survey. Should you choose to complete the survey, we assure you that all comments you make will be completely confidential.
Should you prefer NOT to take part in the survey, you may be assured that your decision will in no way affect the services you receive from the IPC. You can choose to opt-out of participating in the survey by advising us via return email.