Privacy Fact Sheets and other guidance

Fact Sheet

NEW IPC Privacy Statement of Jurisdiction
This fact sheet has been developed to help citizens understand the IPC's privacy jurisdiction in NSW, how their privacy is protected, and what to do if they think their privacy has been breached.

UPDATED A guide to privacy laws in NSW (translations available)
Find out how the NSW privacy laws can protect your personal and health information. Also how to make a complaint.

UPDATED Accessing your health information in NSW
Under the NSW HRIP Act you have a right to access health information about you from NSW heath service providers, public sector agencies and some private sector organisations that hold health information. 

A guide to protecting your privacy in NSW
This fact sheet will assist NSW citizens to understand the role of the IPC, tips to protect their privacy and where to go if they feel their privacy has been breached.

Access to health information for health care consumers
To assist you with when and how you can access your health information under NSW privacy laws.

UPDATED Information Protection Principles (IPPs) for the public
The 12 Information Protection Principles (IPPs) are your key to the Privacy and Personal Information Act 1998 (PPIP Act).  

UPDATED The Health Privacy Principles (HPPs)
The 15 Health Privacy Principles (HPPs) are the key to the Health Records and Information Privacy Act 2002 (HRIP Act).   

UPDATED Identification (ID) scanning
If someone asks to scan your ID when you’re entering a pub, club or commercial business, then Commonwealth privacy laws (not state) may apply.

UPDATED Local councils’ use of Closed Circuit TV (CCTV)
Local councils in NSW have an exemption from provisions under the Privacy and Personal Information Protection Act 1998 (PPIP Act) to use CCTV cameras in public places.

UPDATED Using mobile apps: the ABCs of privacy protection
Mobile apps are great. They can help us shop, stay connected, get real-time traffic and provide information about services, but they also come with their own risks. Follow these simple steps to protect your privacy when downloading mobile apps.

UPDATED How to make a complaint about us
If you are dissatisfied with the level of service you received from the IPC, please find information here about making a complaint about us

UPDATED Statutory guidelines HRIP Act
Statutory guidelines expand upon the Health Privacy Principles (HPPs) within the HRIP Act.

Privacy complaints: Your review rights
If you are not satisfied with the outcome of an agency’s internal review into your privacy complaint, you can apply to an independent Tribunal for external review.