Contact us

The IPC NSW has a professional and knowledgeable enquiries team available to answer your questions about the laws we administer for NSW Public Sector Agencies, Local Councils, State-Owned Corporations, Universities, Health Service providers and organisations that hold health information.

The IPC does not hold information on behalf of NSW government agencies. To access information held by a particular agency, you need to contact that agency first.

If your enquiry is about a Private Sector Organisation, NGO or Federal Government Agency you need to call the Office of the Australian Information Commissioner on
1300 363 992.


General enquiries

Email |
Phone | 1800 472 679
Fax | 02 6446 9518
Address | Level 15, McKell Building, 2-24 Rawson Place, Haymarket NSW 2000
Postal | GPO Box 7011, Sydney NSW 2001

COVID-19 Update: The IPC is providing service as normal, however our we are not currently taking in-person enquiries. We encourage you to contact us via email - For more information, please see our COVID-19 Update page. 

Our office hours are 9am to 5pm, Monday to Friday (excluding public holidays)

Media enquiries

Email |
Phone | 0435 961 691

Connect with us on social media

You can connect with us via our social media channels YouTubeTwitter, and LinkedIn

Subscribe to our email alerts

Register here to receive regular e-alert updates from the IPC.  If you would like to stop receiving IPC email alerts at any time, please send an email to with 'UNSUBSCRIBE' in the subject line.

NSW Have your say

Have Your Say is a website that enables NSW Government agencies to publicise consultations being conducted throughout the state. The site provides a central place for the public to search via their location and/or by topic to discover consultations that interest them. It enables them to share their views and ideas on Government plans to improve services, the economy and infrastructure in NSW. We use Have Your Say as an additional channel whenever we commence a consultation.

Assisted contact

If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service on 133 677 for assistance.

If you do not speak English, or English is your second language, and you need assistance to communicate with us, call the Translating and Interpreting Service on 131 450.

Information on privacy and government access information, including how to make a complaint or request a review, is now available in a range of community languages.

Legal Advice

The IPC is unable to provide legal advice on any matters. Please visit this page to find out how to seek legal advice.

Other helpful contacts:

Some agencies have information units, for example:

Last updated: April 2020