Contact us

The IPC NSW has a professional and knowledgeable enquiries team available to answer your questions about the laws we administer for NSW Public Sector Agencies, Local Councils, State-Owned Corporations, Universities, Health Service providers and organisations that hold health information.

The IPC does not hold information on behalf of NSW government agencies. To access information held by a particular agency, you need to contact that agency in the first instance.

If your enquiry is about a Private Sector Organisation, NGO or Federal Government Agency you need to call the Office of the Australian Information Commissioner on 1300 363 992.

General enquiries

Email 

ipcinfo@ipc.nsw.gov.au

Telephone

General enquiries: 1800 472 679 
Media enquiries: 0435 961 691

In person - Sydney office

Level 17, 201 Elizabeth Street Sydney 2000 – our office hours are 9am to 5pm, Monday to Friday (excluding public holidays). The building has full lift access. Level 17 is accessed via the lower lift lobby. The lower lift lobby can be accessed via a fully automatic elevator in the foyer of the building.

Postal address

GPO Box 7011, Sydney NSW 2001

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Subscribe to our email alerts

Register here to receive regular e-alert updates from the IPC.  If you would like to stop receiving IPC email alerts at any time, please send an email to ipcinfo@ipc.nsw.gov.au with 'UNSUBSCRIBE' in the subject line.

Your Say IPC (community engagement tool)

Your Say IPC is an online portal used by us to gather feedback from the public and other stakeholder groups through a variety of different avenues. This includes allowing citizens to post shared experiences, rank ideas and views, complete online surveys, respond to quick polls and answer posed questions.

The results of consultations completed using Your Say IPC can inform our production of guidance material to assist agencies and the public in identifying the most positive public participation practices. The identification and implementation of those practices supports agencies’ compliance with the GIPA Act and promotes a culture that advances a representative democratic government that is open, accountable, fair and effective.

Any feedback we receive through the tools on Your Say IPC is collated and considered for our decision-making and organisational activities. View the Your Say IPC page for more information.

NSW Have your say

Have Your Say is a website that enables NSW Government agencies to publicise consultations being conducted throughout the state. The site provides a central place for the public to search via their location and/or by topic to discover consultations that interest them. It enables them to share their views and ideas on Government plans to improve services, the economy and infrastructure in NSW. We use Have Your Say as an additional channel whenever we commence a consultation.

Assisted contact

If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service on 133 677 for assistance.

If you do not speak English, or English is your second language, and you need assistance to communicate with us, call the Translating and Interpreting Service on 131 450.

Information on privacy and government access information, including how to make a complaint or request a review, is now available in a range of community languages.

Legal Advice

The IPC is unable to provide legal advice on any matters. Please visit this page to find out how to seek legal advice.

Other helpful contacts:

Some agencies have information units, for example:

Last updated: January 2019