About us

What we do

The Information and Privacy Commission NSW (IPC) is an independent statutory authority that administers legislation dealing with privacy and access to government held information in NSW.

The IPC administers the following NSW legislation:

As part of its function the IPC:

  • promotes and protects privacy and information access rights in NSW and provides information, advice, assistance and training for agencies and individuals on privacy and access matters
  • reviews the performance and decisions of agencies and investigates and conciliates complaints relating to public sector agencies, health service providers (both public and private) and some large organisations that deal with health information
  • provides feedback about the legislation and relevant developments in the law and technology.

How we can help you

  • We can help you understand and exercise your right to access government information and your right to privacy.
  • The Privacy Commissioner can help you understand privacy laws in NSW and give you information on how to protect your personal information.
  • The Information Commissioner can give you information on and assistance with accessing government information in NSW.

Other resources: 

Fact Sheet: About the IPC's functions

Fact Sheet - Frequently asked questions for citizens: What the IPC can and cannot do

Our Performance

The IPC provides regular performance updates to its key stakeholders via regular reports to the Attorney General and the Minister for Customer Service and Digital Government, Minister for Small Business, Minister for Fair Trading and our Annual Report to NSW Parliament.

Our performance reporting reflects our Strategic Plan 2022 - 2024 and its objectives.

We also monitor and report against our Service Charter KPIs. These KPIs are currently under review as a result of recent amendments to the GIPA Act in November 2018.


IPC About Us