Privacy Complaint Form (Health Information)

Use this form If your complaint concerns the handling of your health information by a NSW private health service provider or organisation. If you wish to make a complaint about the conduct of a government agency regarding your personal information please use the template above and submit your application to the appropriate agency.

Following completion of this form, your application will be registered in the IPC's system and referred to the relevant staff member for a response. You will receive an acknowledgement within 2 business days. Should you NOT receive correspondence from the IPC after this time, please contact the IPC on 1800 472 679 or via ipcinfo@ipc.nsw.gov.au. 

Apple iPhone users will need to allow cross site tracking on their devices by navigating to their browser settings and turning off 'Prevent Cross-Site Tracking' in Safari or 'Allow Cross-site Tracking' in Chrome.

Timeframes

Please note that due to a significant increase in the number of requests received by the IPC, the timeframes for dealing with new complaint matters have been extended. We currently anticipate a timeframe of 4-6 months for allocation to a case officer. We greatly appreciate your patience while we respond to this increase in matters.